Contact AI Detector

How to contact support

Signed-in users can submit a support ticket from the detector page:

1. Sign in to your AI Detector account.
2. Return to the detector homepage.
3. Select the Contact support button in the bottom-right corner.
4. Add a clear subject and describe the issue, then submit the ticket.

Replies and ticket status are available from the ticket area in account settings.

What we can help with

Use a support ticket for:

• Account access or profile questions.
• Detection requests that fail or return an unexpected technical error.
• Questions about free checks, credits, or transactions when purchasing is available.
• Privacy requests concerning applicable account or support data.
• Product feedback or accessibility problems.

What to include

Include the page or feature involved, what you expected to happen, what actually happened, and any safe steps needed to reproduce the problem. Screenshots may help, but remove private or sensitive information first.

Never send passwords, authentication codes, payment credentials, API keys, or confidential text through a support ticket.

Response expectations

Support tickets are reviewed during normal service operations. AI Detector does not currently promise a fixed response time, so urgent, legal, or safety-critical matters should not rely on this channel alone.